Exceptional AC & Heating Service In Tallahassee, FL
Are you looking for a true partner when it comes to your home or company’s comfort needs? Connect with the professionals at Benson’s Heating & Air Conditioning! We are Tallahassee’s top choice for AC and heating services, with our high quality services, affordable prices and incredible offers. Our technicians are highly trained and NATE certified, and our company regularly wins top awards in customer service.
Call us now at 850-562-3132 for fast, reliable HVAC services for your home!
Our Cooling and Heating Services in Tallahassee
The comprehensive comfort services we offer include repair, replacement and maintenance on:
With incredible service that is guaranteed to get your AC and heating system working well for years to come, Benson’s is the easy choice in Tallahassee! Our team is not only experienced in air conditioning and heating, we are also proud NADCA air duct cleaning certified! Connect with us for professional air duct cleaning services as well as indoor air quality products and services.
Full HVAC Contractor Services In Tallahassee
Benson's Heating and Air Conditioning proudly provides full home comfort services throughout Tallahassee. Our service area includes all surrounding suburbs of the city as well, including Bradfordville, Lake Lamonia and Meridian. We're available 24/7 for any AC repair emergency too. Just give us a call anytime, day or night, and we'll be there ASAP to get your home cool and comfortable again.
We invite you to read some of our reviews below from customers in your neighborhood. They show our commitment to our customers with every job we do. Or, to speak with one of our team members, contact us today at 850-562-3132 and we’ll be happy to help.
Tallahassee FL HVAC Company FAQs
A central AC unit typically has a lifespan of 15 to 20 years, but this can vary based on things like the unit's make and model, the quality of its installation, and how well it's maintained. High-quality units with proper care and regular maintenance can often reach the upper end of that range or even surpass it. However, as the unit ages, it may become less energy-efficient and require more frequent repairs. Ultimately, regular maintenance and timely replacement when necessary can help maximize the lifespan and performance of a central AC unit.
The best time to replace an AC in Tallahassee, FL, is typically during the cooler months, specifically in the late fall or winter. This is because demand for air conditioning services is lower during these seasons, which can lead to better availability from HVAC contractors and potentially lower installation costs. Additionally, replacing the AC before the hot and humid summer months ensures your home stays comfortable when you need it most. Planning ahead and scheduling the replacement during the off-peak season is generally recommended for convenience and cost-effectiveness.
In Tallahassee, FL, where air conditioning is frequently used due to the hot and humid climate, it's advisable to service your AC unit at least once a year. Ideally, scheduling maintenance before the peak cooling season in the spring ensures that your system is in top condition for the scorching summer months. However, some homeowners choose to service their AC units twice a year, including a checkup in the fall before the heating season begins. Regular maintenance can optimize energy efficiency, extend the unit's lifespan, and prevent costly breakdowns.
Regular HVAC maintenance in Tallahassee, FL, offers several benefits. It ensures your system runs efficiently, reducing energy costs and preventing unexpected breakdowns during peak usage. Maintenance helps identify and address minor issues before they become major problems, extending the lifespan of your equipment. It also improves indoor air quality by keeping filters and ducts clean, which is crucial in Tallahassee’s humid climate. Overall, regular maintenance provides consistent comfort and reliability, ensuring optimal performance year-round.
Recent Jobs and Reviews in Tallahassee, FL
Customers say: The recent reviews falls into the positive category, with a significant number of reviews expressing satisfaction with the services provided by Benson's Heating & Air Conditioning. The positive reviews highlight the professionalism, expertise, and courteousness of the technicians, as well as the efficiency and effectiveness of the services rendered. Customers appreciate the timely arrival of technicians, the thoroughness of the inspections and repairs, and the informative and friendly nature of the service personnel. Additionally, many reviews mention the positive experience of working with specific technicians, highlighting their knowledge, skills, and ability to address issues effectively. However, the negative reviews in the array are primarily focused on issues related to billing and payment. Customers express frustration with the aggressive tactics employed by the company to collect payment, including insisting on cash payments and camping out in driveways. There are also complaints about the company's failure to properly diagnose and repair HVAC systems, resulting in additional expenses and inconvenience. Some customers also mention feeling intimidated and treated unfairly by the company's staff. Overall, the positive reviews outweigh the negative ones, indicating that Benson's Heating & Air Conditioning generally provides satisfactory services to its customers. However, the negative reviews highlight the need for improvement in billing and payment practices, as well as the need to ensure accurate and effective repairs. It is important for the company to address these issues to maintain customer satisfaction and build a positive reputation.
Our Local Reviews by City
- Alligator Point, FL (34)
- Altamonte Springs, FL (1)
- Attapulgus, GA (4)
- Bainbridge, GA (12)
- Boston, GA (6)
- Bristol, FL (8)
- Cairo, FL (1)
- Cairo, GA (11)
- Carrabelle, FL (26)
- Chattahoochee, FL (13)
- Climax, GA (5)
- Crawfordville, FL (200)
- Eastpoint, FL (7)
- Greenville, FL (18)
- Havana, FL (369)
- Lamont, FL (14)
- Madison, FL (14)
- Meigs, GA (2)
- Metcalf, GA (1)
- Midway, FL (34)
- Monticello, FL (285)
- Mount Pleasant, TN (1)
- Ochlockonee Bay, FL (3)
- Panacea, FL (65)
- Panama City Beach, FL (1)
- Quincy, FL (228)
- Quincy Historic District, FL (5)
- Saint George Island, FL (6)
- Saint Teresa, FL (15)
- Seffner, FL (1)
- Sopchoppy, FL (13)
- Tallahassee, FL (12528)
- Thomasville, GA (25)
- Virgie, KY (1)
- Whigham, GA (2)
Job Locations and Reviews
Great Service Call
Pumped the refrigerant down into the condenser, replaced the leaking evaporator coil and thermal expansion valve under Parts warranty. Pressure tested the system with 350 pounds of nitrogen and insured it held a charge. Pulled the system down to a 335 micron vacuum, opened the king valves, and fire the system off. System is working properly at this time.
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Equipment condition is fair. Indoor Unit Details: * Type: Furnace * Location: Closet * Filtration: Pleated 1" * Filter Size: 20x25 * Indoor Coil Condition: Fair Outdoor Unit Details: * Type: Straight Cool * Location: Back Yard * Outdoor Coil Condition: Fair Electrical Component Testing: * Blower Motor: Working properly * Compressor: Working properly * Blower Run Capacitor: Working properly * Fan Run Capacitor: Working properly * Electrical Wiring: Working properly * No components found not working properly. Component Inspection: * Blower Wheel: In good condition * Electrical Wires: Secured * Primary Drain Pan: In good condition * Secondary Drain Pan: In good condition * No components found in poor condition. Additional Testing: * Carbon Monoxide: Not applicable * Return Air Temperature: 71.0°F * Supply Air Temperature: 56.0°F Condensate Drain System: * Cleared drain line * Cleaned
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Location: Attic * Type: Air Handler * Filtration: Pleated 2-6" * Filter Size: 20x25, checked today * Condition of Indoor Coil: Good and clean Outdoor Unit Details: * Location: Side of the house * Type: Heat Pump * Condition of Outdoor Coil: Good and clean Electrical Components Tested: * Blower Motor: Working properly * Condenser Fan Motor: Working properly * Compressor: Working properly * Compressor Run Capacitor: Working properly * Fan Run Capacitor: Working properly * Compressor Start Capacitor: Working properly * Contactor: Working properly * Electrical Wiring: Secure and functional System Inspections: * Blower Wheel: Good condition * Secondary Drain Pan: Good condition * Primary Drain Pan: Good condition * Electrical Wires: Secured Temperature Readings: * Return Air Temperature: 73.0°F * Sup
Today, I arrived on site to perform maintenance on your HVAC equipment. Equipment Condition * Overall equipment condition is good. * Indoor unit is located in the attic and is an air handler. * Outdoor unit is a heat pump located on the side of the house. Filtration * Replaced pleated filter today, size 16x20x5. Indoor Coil * Condition is good and clean. Outdoor Coil * Condition is good and clean. Electrical Components * Tested and inspected the following components, all working properly: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring System Inspection * Inspected the following components, all in good condition: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured Temperature Readings * Return air temperature is 73.0 degrees Fahrenheit. * Supply air temperature is 54.6 degrees Fahrenheit. Condensate Drain System * Cleared drain line. * Cleaned out primary pan. * Teste
Today I performed a summertime tune up on your Goodman air conditioner. I first started by unclogging the drain and clearing it out with a shop vac. Once the drain was cleaned I checked the cleanliness of all parts and that the electrical components were working properly. The filter was clean. Unit was cooling with a 19 degree temperature split. Everything is working properly at this time. Thank you for your business. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7F5D-92804A2DDC4B4AC3A3132E36EE6A1050
04/02/2025- I arrived on site to find the breaker tripped. The reason for this is the line side lug in the disconnect box had gotten loose. Causing the line side voltage wire to be loose which tripped the breaker. I resecured all wire connections before powering on the unit. I have verified that the unit is working properly at this time.
Today, I arrived on site to perform a summertime maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition reported for both indoor and outdoor units. Location and Type: * Indoor Unit located in the closet, identified as a furnace. * Outdoor Unit located on the side of the house, categorized as straight cool. Filtration: * Pleated filter size of 20x25x5 checked today. * Customer declined filters and will provide their own. Indoor Coil Condition: * Inspected and found to be in good condition. Outdoor Coil Condition: * Inspected and found to be in good condition. Electrical Components (Working Properly): * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Compressor Start Capacitor Electrical Components (Not Working): * N/A Inspected Components (In Good Condition): * Blower Wheel * Burners * Exhaust Flue * Heat Exchanger * Primary Drain Pan * Electrical Wires Secured Inspected
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: * Equipment is in good condition. Indoor Unit: * Located in the garage attic. * Type: Furnace. * Filtration system updated with a pleated 1" filter, replaced today. * Filter sizes: 20x25x1 and 12x12x1. * Indoor coil condition is good. Outdoor Unit: * Positioned on the side of the house. * Type: Straight cool. * Outdoor coil condition is good and was cleaned today. Electrical Components Inspected: * Blower Motor: Tested and functioning properly. * Condenser Fan Motor: Tested and functioning properly. * Compressor: Tested and functioning properly. * Compressor Run Capacitor: Tested and functioning properly. * Fan Run Capacitor: Tested and functioning properly. * Contactor: Tested and functioning properly. * Electrical Wiring: Inspected and functioning properly. Additional Inspections: * Blower Wheel: Good condition. * Electrical Wires: Secured properly. * Primary Drain Pan: Go
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Equipment Overview: * Overall condition of the system is good. * Indoor unit located in the garage, identified as an air handler. * Outdoor unit situated on the side of the house, identified as a heat pump. Filtration Details: * Filtration system is a pleated 2-6” type. * Filter size is 20x20x4 and was checked today. Coil Condition: * Indoor coil is in good and clean condition. * Outdoor coil is also in good and clean condition. Electrical Component Testing: * All tested electrical components are functioning properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Electrical Wiring System Inspections: * Inspected components found to be in good condition: * Blower Wheel * Electrical Wires Secured * Primary Drain Pan * Seconda
04/02/2025- I arrived on site to find the primary drain safety switch engaged and the drain line clogged. I cleaned and cleared the drain line with pressurized nitrogen, then primed the drain line with cleaner. After clearing the drain line I tested the unit and have verified that the system is working properly at the time of service.
Replacement of primary switch Today, I arrived on site to perform summer maintenance on your HVAC equipment. Overall Equipment Condition: * Equipment is in good condition. Indoor Unit: * Located in the attic, identified as an air handler. * Services the whole home. * Filtration system checked; replaced pleated filters (size 20x25) with customer’s spare filters. * Indoor coil is in good, clean condition. Outdoor Unit: * Positioned at the side of the house, identified as a heat pump. * Outdoor coil condition is fair but clean. Electrical Components: * Tested and inspected the following components, all functioning within manufacturer specifications: * Blower Motor * Condenser Fan Motor * Compressor Run Capacitor * Fan Run Capacitor * Compressor * Contactor * Defrost Control Board * Electrical Wiring * No components were found to be malfunctioning. System Inspections: * Inspected and confirmed good condition of: * Blower Wheel * Secondary Drain Pan * Primary Dr
Today, I arrived on site to perform a summertime maintenance check on your HVAC equipment. Equipment Condition: * Overall condition of the system is good. * Indoor unit is a package unit located inside the home. * Outdoor unit is also a package unit, positioned on the side of the house. Filtration: * Checked pleated filter, size 18x20, and confirmed it is clean. Indoor Coil: * Condition is good and was brush cleaned today. Outdoor Coil: * Condition is good and was cleaned today. Electrical Components: * All tested components, including blower motor, inducer draft motor, heat strip kit, condenser fan motor, compressor, and capacitors, are operating properly within manufacturer specs. System Inspection: * Inspected blower wheel, primary drain pan, secondary drain pan, and secured electrical wires; all are in good condition. Temperature Readings: * Return air temperature measured at 74.0 degrees Fahrenheit. * Supply air temperature measured at 57.9 degrees Fahrenheit. Condensate D
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Rated as fair. Indoor Unit: * Located in the garage attic; identified as an air handler. * Services the whole home. * Pleated 1" filter replaced today using customer-provided spare filters. * Filter size: 20x25x1. * Indoor coil condition: fair and clean. Outdoor Unit: * Located on the side of the house; identified as a heat pump. * Outdoor coil condition: good and clean, cleaned today. Electrical Components: * Blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring tested and found to be working properly within manufacturer specifications. System Components: * Blower wheel, primary drain pan, and electrical wires inspected; all in good condition and functioning properly. Air Temperature Readings: * Return air temperature: 74.0 degrees Fahrenheit. * Supply air temperature: 54.5 degrees Fahrenheit. Condensate Drain
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Location: Attic * Type: Air Handler * Serves: Whole home * Filtration: Pleated 1" * Filter Sizes: 20x20x1 and 12x12x1 * Indoor Coil: Good and clean condition Outdoor Unit Details: * Location: Back yard * Type: Heat Pump * Outdoor Coil: Good and clean condition Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring Inspections: * All inspected components are in good working condition: * Blower Wheel * Electrical wires secured * Primary drain pan * Secondary drain pan Additional Actions: * Cleared drain line and cleaned out primary pan. * Wore shoe covers for cleanliness. * Restored power to the u
Today, I arrived on site to perform a summer maintenance check on the HVAC equipment. Equipment Condition: * Overall equipment condition is fair. * Indoor unit located in the closet, servicing the whole home. * Outdoor unit located on the side of the house, also in fair condition. Filter Information: * Installed a new 20x25x1 pleated filter today. Component Inspections: * Electrical components tested: * Blower Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * All components are functioning properly within manufacturer specifications. * Inspected components in good condition: * Blower Wheel * Primary Drain Pan * Electrical Wires secured. * No components found in poor condition. Temperature Readings: * Return air temperature is 72.0 degrees Fahrenheit. * Supply air temperature is 53.0 degrees Fahrenheit. Condensate Drain System: * Cleared drain line and cleaned out the primary pan. * Tested safety switch to ensur
Today, I arrived on site to perform a summer maintenance on the HVAC equipment. Equipment Condition: Overall condition of the system is fair. Indoor unit is located in the closet, identified as an air handler. Outdoor unit is a heat pump situated on the side of the house. Filter Maintenance: Replaced pleated 1" filters today with customer-provided spare filters. Filter size is 16x20x1. Coil Conditions: Indoor coil is in fair condition and clean. Outdoor coil is in good condition and clean. Electrical Components: Successfully tested and inspected various electrical components including: Blower Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring All components are functioning properly within manufacturer specifications. System Inspections: Inspected the blower wheel, primary drain pan, and secured electrical wires; all are in good working condition. No issues were reported for components in poor condi
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit: * Located in the attic as an air handler. * Services the east side of the building. * Filtration system replaced with a pleated 2-6” filter. * Filter size: 20x25x5, in good condition. * Indoor coil is clean and functioning properly. Outdoor Unit: * Located on the side of the house as a heat pump. * Outdoor coil is also clean and in good condition. Electrical Components: * All tested electrical components are functioning within manufacturer specs: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring Inspections: * Blower Wheel and Primary Drain Pan are in good condition. * Electrical wires are secured properly. Temperature Readings: * Return air temperature recorded at 72.0°F. * Supply air temperature measured at 55.
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: Condition assessed as fair. Indoor Unit Details: Type: Package Unit, Furnace. Services whole home. Filtration: Washable filter, washed today. Indoor coil condition: Fair. Outdoor Unit Details: Location: Back yard. Type: Straight Cool, Package Unit. Outdoor coil condition: Fair, cleaned today. Electrical Components: Tested and inspected all components: Blower Motor, Inducer Draft Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Electrical Wiring. All components are working properly within manufacturer’s recommended specs and amperages. Inspected Components: Blower Wheel, Primary Drain Pan, Electrical Wires Secured, Burners - all in good condition and functioning properly. No components found in poor condition. Temperature Readings: Return Air Temperature: 72.8 degrees Fahrenheit. Supply Air Temperature: 53.7
Today, I arrived on site to perform summer maintenance on the HVAC system. Equipment Condition: * Overall condition rated as fair. * Indoor unit located in crawl space, identified as air handler. * Outdoor unit located in the back yard, identified as heat pump. Filtration: * Replaced accordion filter today; washed as well. * Filter size is Aprilaire 201. Coil Condition: * Indoor coil assessed as fair. * Outdoor coil also assessed as fair. Electrical Components: * Tested and inspected the following components, all functioning within manufacturer specifications: * Condenser fan motor * Compressor * Contactor * Electrical wiring * Compressor run capacitor * Fan run capacitor * Contact at condenser was replaced; operations tested and everything checked out. System Inspections: * Secondary and primary drain pans inspected and found to be in good condition. * Electrical wires secured, ensuring safety and functionality. Temperature Readings: * Return air temperature recorded
Fallen air handler.
Today, I arrived on site to perform summer maintenance on the HVAC equipment. Overall Equipment Condition: * Good Indoor Unit: * Located in the attic, type: air handler * Services the whole home * Filtration: pleated 1", replaced today * Filter size: 16x25 Indoor Coil: * Condition: good, cleaned with a brush today Outdoor Unit: * Located on the side of the house, type: heat pump * Outdoor coil condition: good, cleaned today Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Inducer Draft Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring Inspections: * Components in good condition: * Blower Wheel * Electrical Wires (secured) * Secondary Drain Pan * Primary Drain Pan * No components found in poor condition Temperature Readings: * Return Air Temperature: 75.0°F * Supply Air
Today, I arrived on site to perform summer maintenance on the HVAC equipment. * Overall equipment condition assessed as good. * Indoor unit located in the attic, identified as an air handler. * System services the whole home. * Antimicrobial filtration checked; customer requested additional filters for a charge. * Filter size noted as 20x25x1. * Indoor coil condition is good and clean. * Outdoor unit located in the backyard, identified as a heat pump. * Outdoor coil condition is good and clean; cleaned today. * Electrical components tested and functioning properly: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring * No electrical components found to be malfunctioning. * Inspected components in good condition: * Blower Wheel * Electrical Wires secured * Primary Drain Pan * Secondary Drain Pan * No components found in poor condition. * C
Today, I arrived on site to perform routine maintenance on the HVAC system. * Overall equipment condition was assessed as fair. * Indoor unit located in the attic, servicing the whole home. * Filter size noted as 18x18x1; pleated filter checked today. * Customer does not have spare filters but will provide their own for replacement. * Condition of the indoor coil is fair. * Outdoor unit located on the side of the house with a fair condition reported. * Electrical components tested and functioning within manufacturer specs: * Blower Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * No electrical components found to be malfunctioning. * Components inspected and in good condition: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * Secondary Drain Pan * No components reported in poor condition. * Carbon monoxide levels tested and found to be safe. * Return air temperature measured at 73.0°F. * Supply air t
04/01/2025- I arrived on site to find the all thread holding the unit had broken, which caused the unit to fall off of its stand. A couple of other techs and myself resecured the unit and reinstalled the all thread holding the air handler. Luckily there has been no damage to the unit itself. I have verified that the unit works properly in all modes, and heats/cools properly. I have verified that the unit is working properly at this time.
Today, I arrived on site to perform maintenance on HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the attic of the garage. * Type: Air Handler. * Whole home serviced. * Antimicrobial filtration system; customer manages filter changes. * Indoor coil condition: Good and clean. Outdoor Unit Details: * Positioned on the side of the house. * Type: Heat Pump. * Outdoor coil condition: Good and clean. Electrical Components Inspection: * All tested components functioning properly within manufacturer specs: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * No components found to be malfunctioning. Additional Inspections: * Blower Wheel, Secondary Drain Pan, and Primary Drain Pan in good condition. * Electrical wires secured. Temperature Readings: *
Today, I arrived on site to perform maintenance on the HVAC equipment. Overall Equipment Condition: Overall condition rated as fair. Indoor Unit Details: Located in a closet as an air handler. Services whole home efficiently. Filtration uses a pleated 1" filter. Customer will provide own replacement filter. Filter Specifications: Filter size is 24x24x1. Indoor Coil Condition: Rated as fair. Outdoor Unit Details: Located in the back yard. Data plate is illegible. Outdoor coil condition is fair; cleaned and inspected today. Electrical Components Tested: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, and Electrical Wiring tested and functioning within manufacturer specs. Components in Good Condition: Blower Wheel, Primary Drain Pan, Electrical Wires secured. Components in Poor Condition: No components reported in poor condition. Testing Results: Carbon monoxide test was not applicable. Return air temperature
Excellent Service
Brandon was timely, friendly, knowledgeable, and informative.
Junior kept me informed every step of the way! Junior is personable and knows what needs to b done. Followed with a complete summary so I know what he did. Thanks!
Nice young man. Good job
I love the customer service Benson's gives. From the time from, they book a maintenance appointment through completion. Everyone is a pleasure to work with.
Aidan was great! Very thorough and explained everything. Thank you!
My HVAC unit is now ready for the upcoming hot weather.
Great
Excellent Service!
AJ did a great job. Explained what he did after finishing.
Hunter diagnosed the problem and got our system back up and running quickly. Thanks!
Great service tech
Tech was on time, communicative, respectful of my time, and very professional. Completed required testing the quickly and in a non-intrusive manner.
Hunter was a courteous young man. His explanation of the service he performed was informative and well presented. He was very knowledgeable about his job. We highly recommend him.
AJ was great!
Great team! Fast & efficient
Young men were polite, informative and finished rapidly and gave us a complete run down - with pictures- of what they did and why!
Excellent nice friendly hope she will return
Arrived promptly, very courteous and found the problem quickly. We bought a service agreement since we have had great service in the past and have referred to others whom have also received the same great service.
Awesome Service
Aidan Downs is an outstanding technician! Extremely friendly, polite, knowledgeable and conscientious about providing the very best service possible, including answering all of the customer’s questions and concerns. I have decades of experience with technicians and he scores five stars in all areas you’d expect regarding excellent service!
Very professional and polite and very knowledgeable about the problem and explained everything he done.Great job.
Bryce's service
Very informative and professional. You can tell that he truly takes each customer as a personal goal. Kudos to the person or team that trains these service personnel and thank you for ALWAYS providing such a great service.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Brandon was very knowledgeable and efficient in dealing with the fan motor. He answered questions I had about the new freon and new systems. He was kind and friendly.
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
My technician - Aiden Downs was efficient and informative. He talked me through everything he did during the maintenance of my unit.
We really appreciate you taking the time to share your feedback with us and the community.
Technician worked quickly and thoroughly to identify my issue. He was very professional and even found a manufacturer warranty I was unaware of to save me money on the replacement part that was needed. He fixed the issue in a timely fashion. All around, great job!
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
Very thorough, efficient and knowledgeable. Answered all my questions. Highly recommend both Bensons and Hunter. Very positive experience. FRM
We really appreciate you taking the time to share your feedback with us and the community.
Kilian was great. He called before the appointment, arrived on time, checked the system thoroughly, and answered all of our questions.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Prompt. Looked for additional problems. I really appreciate having the same serviceman come to my home.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.