TITLE: Residential ESA Team Leader

TENURE: 6 years

JOB DESCRIPTION: My job duties include ongoing training for the maintenance technicians, providing technical support for the maintenance team, performing a weekly ride along with maintenance technicians, scheduled inspections on site after maintenances are completed for quality control, random visits to sites while technicians are there performing a maintenance, technician evaluations and training maintenance technicians who want to excel and be promoted into the service department. I also respond to any problem calls from a maintenance that has been performed within 90 days. Lastly, I hold weekly service and training meetings, coordinate the weekend schedule and control overtime within the maintenance department.

INDUSTRY EXPERIENCE: I have been working for Bensons for 6 years. Two years as a maintenance technician, four as a service technician, and now going into the second month as Bensons Residential ESA Field Supervisor.

Lee Costa

Local Reviews

Rated 4.9 out of 5 stars based on 403 customer reviews

Map of Havana, FL

High quality, dependable service.




As always, Lee is quick to respond when our HVAC isn't working. He immediately gets to work to detect the problem, and discusses the repair options with us, and has always gotten our HVAC repaired within a short amount of time. He is friendly, professional, and very knowledgeable. Why call anyone else, when you can always depend on Bensons!


Map of Havana, FL

Quick response, and got our HVAC cooling in less than an hour!




Bensons quickly responded to my call, and on the same day had a technician at our home within a few hours. The technician was very knowledgeable; he was able to quickly assess and detect the problem with our HVAC. Bensons is always dependable; I will never call another company, because I know I can depend on Bensons.


Map of Tallahassee, FL

Great Service!





Map of Tallahassee, FL

Quick and Efficient Service





Map of Tallahassee, FL

Great Service





Map of Tallahassee, FL

summer maintenance




Bob said both men were very polite and did a great job. No complaints.


Map of Tallahassee, FL

Always excellent service.




Lee was very nice!


Map of Tallahassee, FL

Competent, helpful inapwction





Map of Alligator Point, FL

Very Knowledgeable Technician




Very nice person.


Map of Tallahassee, FL

Diligent, friendly, helpful in explaining in detail, thoughtful of home. Great smiles from both gentleman.




Quick response at the busiest time of year.. Great job! Ask for the same guys because they are so good. Recommend to others frequently.


Lee C.

Lee C.

Performed a gold level second visit tune up on the equipment. Testing system operations, component amperages, capacitor ratings, refrigerant pressures, cleared and cleaned out both drain lines, changed all the filters in the home, and cleaned the condenser coils outside. The systems are working properly at this time in air conditioning mode.

Near Magnolia Bay Dr, Eastpoint, FL 32328
Lee C.

Lee C.

Found the drain line almost clogged and not allowing the condensation to drain outside. The safety shutoff switch was activated not allowing the system to come on. I cleared the drain line with my shop vac, and poured a gallon of water down it to clean it out. The system came on, is draining outside, and cooling the supply air down to 58 degrees. No charge for maintenance customers

Near Longfellow Rd, Tallahassee, FL 32311
Lee C.

Lee C.

Performed a silver level second visit tune up on the equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain line, changed the filters, dusted the return grill, changed the batteries in the thermostat, and cleaned the condenser outside. The system is working properly at this time in air conditioning mode.

Near 7th St SE, Havana, FL 32333
Lee C.

Lee C.

Found the condenser in a lockout. I reset power to the board to ge it to turn on. Condenser came on and I tested system operations, component amperages, capacitor ratings, and refrigerant pressures. I added one pound of r410a refrigerant to get the system to the desired subcool. The system is working properly at this time. There is no charge for Bensons level customers.

Near Red Fern Rd, Tallahassee, FL 32308
Lee C.

Lee C.

Found the system with insufficient voltage. I located a high voltage short at the disconnect. I repaired the short and then tested the system operations, and amperages. I found the condenser fan motor not spinning due to a faulty dual run capacitor. I replaced with a new capacitor and the system is now working properly. Renewed their gold level membership tonight as well.

Near Victory Garden Dr, Tallahassee, FL 32301
Lee C.

Lee C.

Found the air handler to have a blown transformer, and fuse. I replaced the blown transformer and re wired in a new fuse. The system came on and is now cooling. There is no charge for the repairs because you purchased a new system from Bensons that will be installed by us on the 30th of this month!

Near Kelly Rd W, Havana, FL 32333
Lee C.

Lee C.

Found the system to have a very dirty condenser coil that needs to be cleaned. A supply line that had come off and was cooling the underside of the house that needs to be repaired. A condensate pump that is under water and not working that needs to be replaced. I vacuumed out the animal mess and water that was around the old condensate pump, replaced the faulty condensate pump, re hung and attached the supply line that had fallen off, and cleaned the condenser coils outside. The new pump has a two year warranty on it as long as you remain a ESA customer.

Near Waverly Rd, Tallahassee, FL 32312
Lee C.

Lee C.

Performed a silver level first visit tune up on the equipment. Testing system operations, component amperages, capacitor ratings, checked the filters, cleared and cleaned out the drain line, and tested the thermostat. The system is working properly at this time in air conditioning mode.

Near Waverly Rd, Tallahassee, FL 32312
Lee C.

Lee C.

Found the condenser to have a faulty contactor not allowing it to come on. I replaced with a factory capacitor under parts and labor warranty. The system is now cooling properly at this time. Signed back up on a Bensons level maintenance plan.

Near Windermere Rd, Tallahassee, FL 32311
Lee C.

Lee C.

Found the safety switch shutting the system down. After inspection I found it was due to net getting the condensation out of the coil fast enough. The system is on the trusses so there isn't much of a slope on the drain line. I was able to give it a slope strapping one end and moving insulation over a little bit on the other end so the drain slopes down in the attic. I poured water down the drain and the system is now draining properly. No charge for Bensons level customers. went back and found the attic stairs when closed was pushing the drain line up about 12 inches. I cut the drain line and re routed it around the attic stairs. I also tested the system operations, and refrigerant pressures, and washed out the outdoor coil.

Near Stricklands Ln, Tallahassee, FL 32303
Lee C.

Lee C.

Found the compressor and fan motor in the condenser not coming on due to a faulty dual run capacitor. I replaced with a new dual run capacitor and then tested the system operations, and amperages. The system is now cooling properly at this time. The new capacitor comes with a two year parts and labor warranty.

Near Log Ridge Trail, Tallahassee, FL 32312
Lee C.

Lee C.

Found the compressor and fan motor in the condenser not coming on due to a faulty dual run capacitor. I replaced with a new dual run capacitor and then tested the system operations, and amperages. The system is now cooling properly at this time. The new capacitor comes with a two year parts and labor warranty.

Near Log Ridge Trail, Tallahassee, FL 32312
Lee C.

Lee C.

Found the safety switch shutting the system down. After inspection I found it was due to net getting the condensation out of the coil fast enough. The system is on the trusses so there isn't much of a slope on the drain line. I was able to give it a slope strapping one end and moving insulation over a little bit on the other end so the drain slopes down in the attic. I poured water down the drain and the system is now draining properly. No charge for Bensons level customers.

Near Stricklands Ln, Tallahassee, FL 32303
Lee C.

Lee C.

Found the drain line clogged not allowing the condensation to drain which was causing the safety switch to shut down the system. I cleared the drain line with my shop vac, and poured a gallon of water down it to clean it out and prime the ptrap. I then tested the system operations and pressures when it came on. The system is now cooling properly at this time. No charge for a Bensons level maintenance customer.

Near Ox Bow Cir, Tallahassee, FL 32312
Lee C.

Lee C.

Found the condenser to have a faulty dual run capacitor not allowing the fan motor to spin on its own and also causing the compressor to run at higher amps. I replaced with a new one and the system is now cooling properly at this time, and the amperages are back down.

Near Lake Ridge Dr, Tallahassee, FL 32312
Lee C.

Lee C.

Found the condenser to have a faulty dual run capacitor. I replaced with a new capacitor then tested the system operations, and amperages. The system is now cooling properly at this time. The new capacitor comes with a one year parts and labor warranty.

Near Halleck Ln, Tallahassee, FL 32312
Lee C.

Lee C.

Performed a summertime tune up on a Goodman air conditioner in Panacea.

Near Surf Rd, Panacea, FL 32346
Lee C.

Lee C.

Performed a summer time tune up on an American Standard heat pump in St. Theresa.

Near St Teresa Ave, Panacea, FL 32346
Lee C.

Lee C.

Performed a summertime tune up on a carrier heat pump in crawfordville.

Near Dogwood Dr, Crawfordville, FL 32327
Lee C.

Lee C.

Found the system low on charge. I added four pounds of refrigerant to get them cooling. Would like to get pricing and information on replacing the system rather than repairs due to age, and phase out of r-22 refrigerant. I will havejustin contact you to come out and give you pricing. The system is cooling at this time.

Near Kelly Rd W, Havana, FL 32333
Lee C.

Lee C.

Performed a gold level renewal tune up on the equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain lines, changed the filters in the house, dusted the return grills, and cleaned the condensers outside. The systems are working properly at this time in air conditioning mode.

Near Live Oak Plantation Rd, Tallahassee, FL 32312
Lee C.

Lee C.

Performed a silver level second visit tune up on the equipment. Testing system operations, component amperages, capacitor ratings, checked refrigerant pressures, cleared the drain lines, checked the air filters, and cleaned the condensers outside. Both systems are working properly at this time in air conditioning mode.

Near Nesters Dr, Tallahassee, FL 32312
Lee C.

Lee C.

Performed a summertime tune up on a Goodman air conditioner in Tallahassee

Near Fenwick Ct E, Tallahassee, FL 32309
Lee C.

Lee C.

Performed a diamond level second visit tune up on 7 systems. Testing system operations, component amperages, capacitor ratings, cleared the drain lines, changed the high media filter in the main house,changed the UV bulbs in the main house, washed all the filters in the barn, checked the filters in the guest house, dusted the return grills, and cleaned the condensers outside. In the guest house sun room I found the system not cooling due to a faulty blower motor booster in the air handler. I replaced it with a new one. All the systems are now cooling properly at this time. Billable.

Near Willingham Rd, Meigs, GA 31765
Lee C.

Lee C.

Performed a summertime tune up on the air conditioning equipment in Tallahassee.

Near Persimmon Dr, Tallahassee, FL 32312