TITLE: Residential ESA Team Leader

TENURE: 6 years

JOB DESCRIPTION: My job duties include ongoing training for the maintenance technicians, providing technical support for the maintenance team, performing a weekly ride along with maintenance technicians, scheduled inspections on site after maintenances are completed for quality control, random visits to sites while technicians are there performing a maintenance, technician evaluations and training maintenance technicians who want to excel and be promoted into the service department. I also respond to any problem calls from a maintenance that has been performed within 90 days. Lastly, I hold weekly service and training meetings, coordinate the weekend schedule and control overtime within the maintenance department.

INDUSTRY EXPERIENCE: I have been working for Bensons for 6 years. Two years as a maintenance technician, four as a service technician, and now going into the second month as Bensons Residential ESA Field Supervisor.

Local Reviews

Rated 4.9 out of 5 stars based on 399 customer reviews

Map of Tallahassee, FL

Great Service





Map of Tallahassee, FL

summer maintenance




Bob said both men were very polite and did a great job. No complaints.


Map of Tallahassee, FL

Always excellent service.




Lee was very nice!


Map of Tallahassee, FL

Competent, helpful inapwction





Map of Alligator Point, FL

Very Knowledgeable Technician




Very nice person.


Map of Tallahassee, FL

Diligent, friendly, helpful in explaining in detail, thoughtful of home. Great smiles from both gentleman.




Quick response at the busiest time of year.. Great job! Ask for the same guys because they are so good. Recommend to others frequently.


Map of Havana, FL

Great customer service




Every time that Lee Costa services my AC unit, he shows friendly and informative customer service


Map of Tallahassee, FL

Great service




Excellent service, Very professional and knowledgeable.


Map of Tallahassee, FL

great service




Lee always does an excellent job.


Map of Bristol, FL

service call




"Great Service, Awesome Price


Lee C.

Lee C.

Found the condenser fan blade has come apart. I ordered a new blade and installed it. The thermostat was already on so I was able to test the system and it is now cooling properly. The blade has a two year warranty on it.

Near E Call St, Tallahassee, FL 32301
Lee C.

Lee C.

Found the east side system to have a faulty dual run capacitor. I replaced and the system is now cooling properly at this time. I will order the filters and have them dropped off to your door.

Near Rawls Rd, Tallahassee, FL 32312
Lee C.

Lee C.

Performed a pre paid silver level renewal tune upon the equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain line, cleaned the furnace inside, tested the thermostat functions, and cleaned the condenser outside. The system is working properly at this time in air conditioning mode.

Near Apakin Nene, Tallahassee, FL 32301
Lee C.

Lee C.

performed a summertime tune upon two American Standard air conditioners in Tallahassee.

Near Parliament Ct, Tallahassee, FL 32309
Lee C.

Lee C.

Had to come back out to get correct model and serial numbers. Made a estimate to rep,ace the compressor.

Near Bass Ridge Trail, Tallahassee, FL 32312
Lee C.

Lee C.

Filter change. Changed all the one inch filters in the house and guest house.

Near Wynn Ln, Tallahassee, FL 32309
Lee C.

Lee C.

Found the system low on charge, I added 5 pounds of r-22 refrigerant to get the system cooling.

Near Lewiswood Ln, Tallahassee, FL 32305
Lee C.

Lee C.

Found the system low on charge, I added 5 pounds of r-22 refrigerant to get the system cooling.

Near Lewiswood Ln, Tallahassee, FL 32305
Lee C.

Lee C.

Tested the system operations. Amperages, and pressures. The system is cooling properly at this time. I disabled the alert indicator on the stat, and tried to hook up to wifi but there was a problem with the password and was unable. The system is working properly at this time in air conditioning mode.

Near Four Oaks Blvd, Tallahassee, FL 32311
Lee C.

Lee C.

Performed commercial maintenance, found scondary pan full of water causing safety switch to shut unit off. I found drain line clogged causing the overflow, I cleared and treated line and inspected all operations and everything is working properly at this time. I strongly recommend having the unit serviced regularly to prevent problems like this.

Near S Macomb St, Tallahassee, FL 32301
Lee C.

Lee C.

Found the secondary pan full of water and a clogged drain line. I cleared the drain line with my shop vac, cleaned out line with water, and emptied secondary pan. The system came on and is now cooling properly at this time. No charge for a maintenance customer.

Near Heather Hill Ln, Tallahassee, FL 32309
Lee C.

Lee C.

Tested system operations, refrigerant pressures, component amperages, and capacitor ratings. I found the system low on charge, I added 3 pounds of refrigerant to get the system cooling properly. I found a refrigerant leak in the evaporator coil in the attic. I will email you a quote to replace the leaking coil.

Near Sand Pine Dr, Midway, FL 32343
Lee C.

Lee C.

Found the system low on charge. I added 5 pounds of refrigerant to get it cooling properly. I performed an electronic leak search and found the evaporator coil to be leaking. Customer would rather replace the system than replace leaking coil. I email Justin our comfort consultant and gave him you info. He will be calling you to set up a time to come out and give you a quote to replace your old system.

Near Morningside Dr, Tallahassee, FL 32301
Lee C.

Lee C.

Found the system to be low on charge, I added 5 pounds of r-22 refrigerant to get the system cooling properly. We will call you to schedule a leak search during the week.

Near Meadow Ridge Dr, Tallahassee, FL 32312
Lee C.

Lee C.

Tested system operations, component amperages, refrigerant pressures, and found the system low on charge. I added 3 pounds of r410a refrigerant to get the system cooling properly. I performed an electronic leak search to see if I could find a leak but I was unable to find one. The system is now cooling properly.

Near Modred Ln, Tallahassee, FL 32301
Lee C.

Lee C.

Performed a summertime tune up on two Trane air conditioner is St. Theresa Florida

Near Lighting Bug Ln, Saint Teresa, FL 32358
Lee C.

Lee C.

Performed a summertime tune up on two Trane air conditioner is St. Theresa Florida

Near Lighting Bug Ln, Saint Teresa, FL 32358
Lee C.

Lee C.

Performed a summertime tune up on a Trane air conditioner in St. Theresa Breach Florida.

Near St Teresa Ave, Sopchoppy, FL 32358
Lee C.

Lee C.

Performed a prepaid silver level renewal tune up on the equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain line, and cleaned the condenser. The system is working properly at this time in air conditioning mode.

Near Mercer Dr, Tallahassee, FL 32312
Lee C.

Lee C.

Performed a gold renewal visit tune on the equipment. Testing system operations, refrigerant pressures, component amperage, capacitor ratings, cleared the drain lines, replaced the batteries in both thermostats, dusted all the return grills, changed the filters, and cleaned the condensers. The systems are working properly at this time in air conditioning mode.

Near Pine Tip Rd, Tallahassee, FL 32312
Lee C.

Lee C.

Performed a summertime tune up on a Goodman air conditioner in Tallahassee.

Near Sagebrook Dr, Tallahassee, FL 32303
Lee C.

Lee C.

Performed a silver level second visit tune up on the equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain lines, changed all the filters, dusted all the return grills, changed the batteries in all the thermostats, and cleaned the condensers outside. The systems are working properly at this time in air conditioning mode.

Near Hedgewood Dr, Tallahassee, FL 32309
Lee C.

Lee C.

Performed a summertime tune up on a Goodman air conditioner in Tallahassee.

Near Nena Hills Ct, Tallahassee, FL 32304
Lee C.

Lee C.

Performed a summertime tune up on a Lennox air conditioner in Tallahassee.

Near Mercer Dr, Tallahassee, FL 32312
Lee C.

Lee C.

Performed a summertime time tune up on an American Standard heat pump in Tallahassee. Ordered antimicrobial filters they will be shipped to your door.

Near Sawgrass Cir, Tallahassee, FL 32309